Privacy Policy
How we collect, use and protect information through this website.
1. Introduction
Dr. Lizmare Bronn’s Medical Dermatology Practice (“the Practice”, “we”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, store and protect personal information gathered through this website, drlbronn.co.za, in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”).
This policy covers information collected through the website only. Information collected during your medical consultations and treatment is governed by our POPIA Patient Privacy Notice.
2. Information We Collect
We collect personal information that you voluntarily provide when you use our website, including:
- Full name
- Email address
- Phone number
- Reason for enquiry and any message content you submit via our contact form
We do not currently use analytics, advertising or tracking cookies on this website. Should this change, this policy will be updated accordingly.
3. How We Use Your Information
Information submitted through our website is used to:
- Respond to your enquiry and arrange consultations
- Communicate with you about our services
- Maintain a record of enquiries for administrative purposes
We do not use website enquiry information for marketing purposes without your separate consent, and we do not sell or rent your information to third parties.
4. Lawful Basis for Processing
We process your information on the basis of your consent (given by voluntarily submitting the enquiry form) and our legitimate interest in responding to prospective and existing patients.
5. Third-Party Services
Our website uses the following third-party services, which operate under their own privacy policies:
- WhatsApp (Meta) — if you contact us via WhatsApp, that conversation is subject to WhatsApp’s own privacy policy
- Google Maps — used to display our practice locations
6. Cookies
This website may use strictly necessary cookies required for basic functionality. We do not currently use cookies for advertising, tracking or analytics purposes.
7. Data Security
We implement reasonable technical and organisational measures to protect information submitted through this website against loss, unauthorised access, disclosure, or misuse.
8. Data Retention
Enquiry information submitted via the website is retained only for as long as necessary to respond to your enquiry and for reasonable administrative record-keeping, after which it is securely deleted or de-identified.
9. Your Rights Under POPIA
As a data subject, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or outdated information
- Object to the processing of your personal information
- Request deletion of your information, subject to any legal retention requirements
- Withdraw consent at any time
- Lodge a complaint with the Information Regulator of South Africa
Information Regulator: inforeg@justice.gov.za | +27 10 023 5207
10. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on this page.
11. Contact Us
For any questions about this Privacy Policy or how we handle your information, please contact us:
| admin@paarlskin.co.za | |
| Telephone | 021 872 7737 |
| Physical Address | 211 Main Road, Paarl |
Privacy Policy v1.0 | Effective Date: July 2026